Free resources look tempting until you realize half of them contradict the other half. Instead of burning 2026 evenings sorting signal from noise, 1Z0-1064-20 candidates can start with the 78 verified Oracle B2B Service 2020 Implementation Essentials practice questions at ValidDumps and spend that time actually learning.
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle B2B Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-1064-20 |
| Exam Price: | USD 245 |
| Certificate Validity Period: | 18 months |
| Available Languages: | Japanese, English |
| Exam Format: | Multiple Choice, Multiple Answer |
| Related Certifications: | Oracle CX B2B Service Oracle Engagement Cloud Service |
| Real Exam Qty: | 58 |
| Passing Score: | 62% |
| Exam Duration: | 85 minutes |
| Recommended Training: | Oracle CX Sales and B2B Service Learning Subscription Oracle B2B Service 2020 Implementation Training |
| Exam Registration: | Pearson VUE Oracle Education |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or Onsite at authorized Pearson VUE test centers |
| Pre Condition: | No mandatory prerequisites; recommended hands-on experience with Oracle B2B Service / Engagement Cloud |
| Official Syllabus URL: | https://education.oracle.com/oracle-b2b-service-2020-implementation-essentials/pexam_1Z0-1064-20 |
| Section | Weight | Objectives |
|---|---|---|
| Engagement Cloud Overview & Setup | 20% | - Use Functional Setup Manager (FSM) - Describe Engagement Cloud architecture - Explain security model and roles |
| Knowledge Management & Omnichannel | 13% | - Enable Knowledge Management - Author and organize knowledge articles - Configure CTI and email communications |
| Entitlements & Service Catalog | 15% | - Configure standard and default coverage - Set up service catalog and products - Understand coverage and milestones |
| Digital Customer Service (DCS) | 22% | - Configure media toolbar and pages - Describe DCS components and themes - Deploy and customize DCS applications |
| Analytics & Integration | 8% | - Modify reports and dashboards - Explain integration mechanisms - Use infolets and subject areas |
| Service Request Management | 22% | - Set up assignment rules and mappings - Manage SR processing and searches - Configure SR categories and statuses |
Oracle B2B Service 2020 Implementation Essentials is an official Oracle certification exam, listed under the code 1Z0-1064-20. Clearing it earns the Oracle B2B Service 2020 Certified Implementation Specialist certification, a Specialist-level credential. It also ties into Oracle Engagement Cloud Service, Oracle CX B2B Service, which makes it a useful anchor for a longer certification plan. For employers, the value is simple: the vendor itself has verified what you know.
You will work through 58 questions in 85 minutes on the Oracle B2B Service 2020 Implementation Essentials exam. The content is only half the battle; the clock is the other half. Train both at once: set the ValidDumps test engine to full timed mode, practice skipping and returning to stubborn items, and repeat until finishing with minutes to spare feels normal rather than lucky.
Passing Oracle B2B Service 2020 Implementation Essentials requires 62%, and the official registration fee is USD 245. Remember that a retake bills the same USD 245 all over again, so winging it is the most expensive strategy on the table. A better approach: benchmark yourself with the ValidDumps practice tests first, and schedule the real exam only once your scores sit comfortably and consistently above the requirement.
No mandatory prerequisites; recommended hands-on experience with Oracle B2B Service / Engagement Cloud
Requirements do evolve, so before you spend a registration fee, verify the current conditions on the official exam page.
Registration for Oracle B2B Service 2020 Implementation Essentials is handled through the vendor's official channels below.
One more detail for your planning: the exam is delivered Online proctored or Onsite at authorized Pearson VUE test centers.
Oracle recommends the following training resources for the Oracle B2B Service 2020 Implementation Essentials exam.
Training tells you what to learn; practice questions teach you how the exam asks it. Pair either with the 78 items in the ValidDumps 1Z0-1064-20 package and you cover both halves.
Yes. The free demo on this page contains a portion of the complete Oracle B2B Service 2020 Implementation Essentials question set, enough to judge the accuracy and the clarity of the explanations for yourself. After purchase, updates are free for 365 days, and once your product expires you can extend the update service at a 50% discount.
ValidDumps provides a 100% money-back guarantee with clearly stated conditions. Take the Oracle B2B Service 2020 Implementation Essentials exam within 60 days of purchase; if you fail, you may claim a full refund, as long as the exam matches your product. Exams taken within 3 days of purchase are not eligible, and neither are products that were downloaded but never used, free materials, or expired orders; the candidate name must match the payer name. File the claim with a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and it is processed within 7 days. If you would rather exchange than refund, you can receive two other exam products of equal value free of charge and keep the update service on your original purchase.
Delivery is immediate: your purchase is downloadable right away and automatically emailed to you within one minute of successful payment. If nothing arrives within 2 hours, check your spam folder and contact customer service. You may install the software on as many computers as you wish.
The official Oracle B2B Service 2020 Implementation Essentials syllabus comprises 6 domains. The heaviest hitters are Engagement Cloud Overview & Setup (20%), Digital Customer Service (DCS) (22%), and Entitlements & Service Catalog (15%). The complete outline sits above on this page; walk it top to bottom and mark every line you could not teach to someone else.
Your customer has three service request child categories under the top-level service request category "Accounts":
Gold Accounts
Silver Accounts
Basic Accounts
You now want to disable the "Silver Accounts" category.
Which option meets the requirement?
Correct Answer: D π³οΈ
You are creating a shared SmartText entry. Which option do you need to select to define a time period during which the entry is available to users?
Correct Answer: B π³οΈ
One of your service agents needs a new search filter on his Service Requests' list page.
How can the agent achieve this?
Correct Answer: D π³οΈ
If you did not use the Reference Implementation template for your Digital Customer Service (DCS) application, you will _________.
Correct Answer: B π³οΈ
You have been asked to manage the availability of Knowledge articles. The requirement is that agents, internal users, and external users should all have a way of accessing the articles.
Which three options achieve your customer's requirement?
Correct Answer: B,C,D π³οΈ
Over 55675+ Satisfied Customers
1381 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)I passed the 1Z0-1064-20 test today after 2 weeks of studying. Thank you, ValidDumps. You have changed my life.
Thank you for the 1Z0-1064-20 exam dumps. By using them to revise for my test was the best thing. I did so well in my 1Z0-1064-20 exam.
I suggest everyone buy the pdf questions and answers for the 1Z0-1064-20 exam It helped me score 93% in the exam. Great work ValidDumps.
Today i passed with 98% points. So, the 1Z0-1064-20 dumps are the most efficient and easiest learning material for this certification exam.
Dumps for 1Z0-1064-20 certification exam were the latest and quite helpful. Gave a thorough understanding of the exam. Passed my exam with 92% marks.
I think I will pass 1Z0-1064-20 it this time.
Your 1Z0-1064-20 dumps are the real questions.
All 1Z0-1064-20 exam questions is the latest and current! I got almost all questions common in the real exam! so, you should buy it for scoring high marks in the 1Z0-1064-20 exam!
My work is busy so I choose to purchase practise questions. It only takes 2 days to prepare and pass 1Z0-1064-20 exam. Great!
Very cool 1Z0-1064-20 exam questions! They worked well for me, i got a high score as 96%. Thank you, all the team!
Exam practise engine given by ValidDumps gives a thorough understanding of the 1Z0-1064-20 certification exam. ValidDumps pdf exam answers for 1Z0-1064-20 certification are very helpful. I prepared using the pdf file and scored 91% marks. Thank you team ValidDumps.
A thorough guide to prepare for the 1Z0-1064-20 exams. I have passed it with a good score. Thanks!
Your team is really high-efficient to give so wonderful 1Z0-1064-20 exam file. I have filed once with the other materials, but passed with yours.
Great 1Z0-1064-20 exam dumps here! I went in for my 1Z0-1064-20 exam with a lot of confidence. Nice for passing exams.
Thanks again!
I decide to get Certification Oracle Engagement Cloud Service.
Changed their exam codes recently.
I passed 1Z0-1064-20 exam by this dump
ValidDumps provides me an option to test my skills and thankfully i am passed.
The price is reasonable for 1Z0-1064-20 exam bootcamp, and I am a student, and I can afford it.
I passed my 1Z0-1064-20 exams and certified. I used the Q&As from ValidDumps. Thanks for all your help! I will recommend ValidDumps to all of my friends!
I bought PDF and Soft for my preparation for 1Z0-1064-20 exam, and I printed PDF into hard one, and 1Z0-1064-20 Soft test engine can stimulate the real exam environment, and I knew the procedure of the real exam through this version.
As a beginner on preparing for the 1Z0-1064-20 exam with online 1Z0-1064-20 exam materials, i felt it was really cool! And i felt so good as the scores came out so high out of my expection. A wonderful study experience!
ValidDumps Practice Exams are written to the highest standards of technical accuracy, using only certified subject matter experts and published authors for development - no all study materials.
We are committed to the process of vendor and third party approvals. We believe professionals and executives alike deserve the confidence of quality coverage these authorizations provide.
If you prepare for the exams using our ValidDumps testing engine, It is easy to succeed for all certifications in the first attempt. You don't have to deal with all dumps or any free torrent / rapidshare all stuff.
ValidDumps offers free demo of each product. You can check out the interface, question quality and usability of our practice exams before you decide to buy.