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| Certification Vendor: | Huawei |
|---|---|
| Exam Name: | HCSA-Sales-Service V1.0 |
| Exam Number: | H19-930_V1.0 |
| Real Exam Qty: | 60 |
| Available Languages: | Chinese, English |
| Exam Duration: | 90 minutes |
| Exam Price: | 100 USD |
| Passing Score: | 600/1000 |
| Certificate Validity Period: | 3 Years |
| Exam Format: | True or False, Single-answer Question, Multiple-answer Question |
| Exam Way: | Online / Onsite via Pearson VUE |
| Pre Condition: | None |
| Official Syllabus URL: | https://e.huawei.com/en/talent/ |
| Section | Objectives |
|---|---|
| Topic 1: Huawei Hi-Care and Co-Care Services | - Co-Care Service Scenarios and Features - Hi-Care Service Scenarios and Features |
| Topic 2: Service Sales, Configuration and Quotation | - Service Quotation Guidelines - SCT (Smart Configuration Tool) for Services - Service Sales Processes and Scenarios |
| Topic 3: Huawei Enterprise Service Solutions Overview | - Huawei Service Portfolio Overview - Customer Support Services Value Proposition |
| Topic 4: Industry Professional Services | - Network Implementation and Integration Services - Training and Certification Services - Optimization and Assessment Services |
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