[Nov 11, 2023] Get New C_FSM_2211 Certification – Valid Exam Dumps Questions
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NEW QUESTION # 41
What are the typical steps you perform in the planning and dispatching App? Note: There are 2 correct answers to this question.
- A. Create Equipment
- B. Assign Technicians
- C. Update contacts
- D. Approve Efforts
Answer: B,D
NEW QUESTION # 42
What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.
- A. Configure workflow step
- B. Define value mapping for product types
- C. Define Moment set
- D. Setup IFIows in CPI
Answer: B,D
NEW QUESTION # 43
You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.
- A. You must have auto-release of assignments.
- B. You must have business rules configured.
- C. You must have equipment records against your account.
- D. You must have a portal user account.
- E. You must have Moment-Sets defined for equipment.
Answer: B,C,E
NEW QUESTION # 44
How can you create a service call in SAP Field Service management? Note: There are 3 correct answers to this question.
- A. Automatically via the cloud connector from an SAP CRM on-premise system
- B. Manually in the Web Application with in the master data
- C. Automatically when submitting a new service call from the Self-Service Portal
- D. Manually in Web Application within Planning and dispatching
- E. Automatically Via the cloud connector from an SAP ERP On-premise system
Answer: C,D,E
NEW QUESTION # 45
Which SAP Analytics Cloud stories are available to d There are 2 correct answers to this question.
- A. Field Service Capacity Overview
- B. Field Service Smartforms and Feedback
- C. Field Service Checkout Report
- D. Field Service Performance Dashboard
Answer: B,C
NEW QUESTION # 46
You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.
- A. Create
- B. Delete
- C. Update
- D. Read
Answer: C,D
NEW QUESTION # 47
How can a developer update a record in SAP Field Service Management through the API?
- A. Using a REST-based service
- B. Using an OData service
- C. Using a SOAP-based service
- D. Using an RFC-enabled service
Answer: A
NEW QUESTION # 48
Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note: There are 2 correct answers to this question.
- A. Smartform
- B. Checkout Report
- C. Business Partner
- D. Service Call
Answer: A,B
NEW QUESTION # 49
Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.
- A. In the SAP Field Service management Mobile app
- B. In the SAP Field Service Management Web App
- C. In the SAP Field Service management Crowd Service Marketplace
- D. In the SAP Field Service management Self-Service Portal
Answer: B
NEW QUESTION # 50
In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?
- A. E-mail interaction
- B. Video chat
- C. No touch
- D. High touch
Answer: D
NEW QUESTION # 51
As an administrator, you want to send automatic notifications to your technician when you are finished modifying the approval status of an effort item related to your technician's service call. Which company setting will you activate within the administration module?
- A. CoresSystems.Mobile.ApprovedEffortsModificationAIlowed
- B. PushNotifications.ActivityChanges.En
- C. CoreSystems.CoresystemsFSM.DL.Notifications.Enabled
- D. CoreSystems.CoresystemsFSM.Mobile
Answer: A
NEW QUESTION # 52
Which object corresponds to service call in C4C? Choose the correct answer.
- A. Ticket
- B. Sales Order
- C. Service Request
- D. Ibase
Answer: A
NEW QUESTION # 53
For which SAP Field Service Management objects is a bi-directional flow supported when you integ with SAP Service Cloud? Note: There are 2 correct answers to this question.
- A. Service call
- B. Activity
- C. Time and Material journal
- D. Service contract
Answer: A,B
NEW QUESTION # 54
Which of the following steps can you perform in the planning board as a dispatcher? Note: There are 2 correct answers to this question.
- A. Create Technician Skills
- B. Enter materials used
- C. Release Assignments
- D. Define Core hours.
Answer: A,C
NEW QUESTION # 55
Which of the following is supported in business rules?
- A. Linked list
- B. Stack
- C. Heap
- D. Array
Answer: D
NEW QUESTION # 56
Which of the following are valid statuses for Smartform?
- A. New, Editing, Archived
- B. Editing, Translation, Closed
- C. New, Editing, Released
- D. Editing, Deactivated, Released
Answer: D
NEW QUESTION # 57
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