[Nov-2021 Newly Released] Pass 72300X Exam - Real Questions & Answers
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Avaya 72300X Exam Syllabus Topics:
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NEW QUESTION 48
A customer reports that Instant Messaging (IM) and Presence are not working for one or two users.
Where would you go to check that IM and Presence have been enabled for the affected users?
- A. Use SSH to Avaya Breeze and run "display user xxxx" where xxxx is the station number.
- B. Use Avaya Aura System Manager (SMGR) web GUI to access the Engagement Development Platform > Service Management click on List Presence Users.
- C. Use System Manager (SMGR) web GUI to access User > Users Management > Manage Users > Communication Profile. Ensure that the presence profile is enables and that the right presence server is selected.
- D. Use Avaya Aura System Manager (SMGR) web GUI to access User Management > Manage Users > More Actions > Presence Users. Ensure that the presence profile is enables and that the right presence server is selected.
Answer: C
NEW QUESTION 49
Which three statements are true about Avaya Aura Messaging (AAM)? (Choose three.)
- A. 20 Voice Ports are always reserved for retrieving messages.
- B. AAM can run on Avaya-provided hardware that runs Linux and Avaya Aura System Platform, or VMware in a virtualized environment.
- C. AAM Multi-Server configuration separates Application Servers from Avaya Message Store.
- D. You can choose to use the Avaya Message Store or Microsoft Exchange Store.
- E. Each message application server allows for up to 100 simultaneous SIP or H323 sessions, with 300 active ports permitted per Voice Mail Domain (VMD).
Answer: B,C,D
NEW QUESTION 50
Which statement about Avaya Session Border Controller (SBC) is true?
- A. The Avaya SBC is the enabling and secure pivot point for SIP Communications in and out of the Enterprise.
- B. The Avaya SBC secures and authenticates Integrated Services Digital network (ISDN) calls placed to/from the Public Switched Telephone Network (PSTN).
- C. The Avaya SBC is the enabling and secure pivot point for H.323 Communications in and out of the Enterprise.
- D. The Avaya SBC is a service within System Manager (SMGR) to support deployments.
Answer: A
NEW QUESTION 51
A customer reports that they cannot place calls to the Public Network using the SIP Service Provider after a technician had finished fixing an issue in the Session Border Controller (SBC).
Within Avaya SBC, in which three places do you check the configuration of the SIP Trunks? (Choose three.)
- A. Media Interface
- B. Routine Configuration
- C. Signaling Interfaces
- D. PPM Services
- E. Server Configuration
Answer: B,C,E
NEW QUESTION 52 
Refer to the exhibit.
In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:
Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.
You check that a server has been administered under Breeze > Server Administration which shows green check under License Mode, and a System State of Denying.
Which action needs to be taken to solve this problem?
- A. Edit the cluster to change the cluster profile from Core Platform to General Purpose.
- B. Edit the Cluster, access the Servers tab, and assign the server to the cluster; then set the cluster to Accept New Service.
- C. Obtain and install an Avaya Breeze license on webLM with more instances of Avaya Breeze nodes.
- D. Under Avaya Breeze > Server Administration, select the server and change the System State to Accept New Service, then return to the Cluster Administration screen and set the cluster to Accept New Service.
Answer: D
NEW QUESTION 53
A customer called in stating they cannot place WebRTC calls. You discover that when the WebRTC snap-in sends an Invite to Avaya Aura Media Server (AAMS), Avaya Breeze is not sending the correct information in the Request URI to match a regular expression in Session Manager.
Where do you configure the Media Server URI ([email protected]) that Avaya Breeze will send to AAMS via Avaya Aura Session Manager (SM)?
- A. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Attributes.
- B. Use Avaya Aura System Manager web GUI to access the Inventory > Manage Elements, and then edit the Avaya Breeze element.
- C. Use Avaya Aura System Manager web GUI to access the Engagement Development Platform > Configuration > Avaya Aura Media Server.
- D. Use SSH to Avaya Breeze and edit the "/etc/config.properties" file.
Answer: C
NEW QUESTION 54 
Refer to the exhibit.
SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura Presence (PS).
Based on the exhibit, which statement about the message flow is true?
- A. Phone sends Register message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.
- B. Avaya Aura Presence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.
- C. Avaya Aura Presence sends Notify to the telephone via Avaya Aura Session Manager.
- D. The telephone sends Subscribe message to Avaya Aura Session Manager via Avaya Session Border Controller for Enterprise.
Answer: C
NEW QUESTION 55
A customer reports that none of their users can IM or see each other's presence. After troubleshooting you discover that default gateway of the Avaya Breeze SM100 has the wrong IP Address in the configuration.
Where would you go to correct this problem?
- A. Use Avaya Aura System Manager web GUI to update the SIP Entity screen.
- B. Use SSH to Avaya Breeze , and run SMnetSetup.
- C. Use SSH to Avaya Breeze , and use the route command to correct the routing table.
- D. Use Avaya Aura System Manager web GUI to access the Breeze < Server Administration, and edit the Server Instance.
Answer: A
NEW QUESTION 56 
Refer to the exhibit.
After some system maintenance was completed over the weekend, a customer calling from the office states they hear a fast busy when trying to access their voicemail.
Avaya support verifies local network connectivity is up and Avaya Aura Messaging server is registering no alarms. A SIP trace displays a 404 Not Found error message.
Based on what is already working, to where can the issue potentially be isolated?
- A. network outage
- B. routing configuration issues
- C. endpoint routing configuration issue
- D. interoperability testing
Answer: B
NEW QUESTION 57
You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)
- A. Install the Certificate Authority certificate that signed SM identity certificate into SBCE.
- B. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
- C. Export the SBCE identity certificate, and import it into SM.
- D. Add Certificate Authority certificate into the TLS profile Peer Verification List.
Answer: B,C
NEW QUESTION 58
When Avaya Session Border Controller for Enterprise (SBCE) initially receives the message from a SIP endpoint wanting to update their Presence status, which operation does it perform?
- A. It authenticates and encrypts the message and registers the user.
- B. It authenticates message and encrypts the Presence status.
- C. It authenticates and encrypts the message, and replaces its own IP address with the Session Manager IP address.
- D. It authenticates, encrypts the Presence status message, and replaces its own IP address with the Avaya Aura Presence (PS) IP address.
Answer: A
NEW QUESTION 59
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze platform?
- A. Using PuTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion command.
- B. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed. - C. Using PuTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion - PresenceServices command.
- D. Using Avaya Aura System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed.
Answer: D
NEW QUESTION 60
Which two trace tools are available for Session Manager? (Choose two.)
- A. Pcap
- B. the CallTrace command on the Session Manager Command Line Interface
- C. the List trace command on the Session Manager Command Line Interface
- D. Trace Viewer in the System Manager GUI
- E. the traceSM command on the Session Manager Command Line Interface
Answer: A,E
NEW QUESTION 61
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue?
- A. traceSM; SIP requests were going to Avaya Aura Session Manager instead of SBCE
- B. List trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server
- C. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura Communication Manager
- D. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
Answer: B
NEW QUESTION 62
In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?
- A. Using SIP via Avaya Aura Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.
- B. Using a direct H323 trunk group between CM and AAM.
- C. Using an in-directly routed H.323 trunk group between CM and AAM via Session Manager
- D. Using SIP via Avaya Aura Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.
Answer: A
NEW QUESTION 63
Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?
- A. WCF
- B. TR87
- C. DMCC/TSAPI
- D. ASAI/TSAPI
Answer: B
NEW QUESTION 64
You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.
Which port should you use to connect to the SBC using an SSH client?
- A. 0
- B. 1
- C. 2
- D. 3
- E. 4
Answer: C
NEW QUESTION 65
Considering the message flow to an Avaya Aura Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura Communication Manager (CM) and Avaya Aura Application Enablement Services (AES)?
- A. WCF
- B. TR87
- C. ASAI/TSAPI
- D. DMCC/TSAPI
Answer: D
NEW QUESTION 66
In which way can you check the version of Presence Services snap-in installed on the Avaya Breeze platform?
- A. Use puTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion - PresenceServices command.
- B. Use Avaya Aura System Manager and navigate to Elements > Breeze > Service Management > Services, and read the version displayed.
- C. Use Avaya Aura System Manager and navigate to Elements > Breeze > Server Administration, and read the version displayed.
- D. Use puTTY SSH to the Avaya Breeze platform, login as cust, then execute the swversion command.
Answer: B
NEW QUESTION 67
After completing Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology, what is the next discipline to be completed?
- A. Discipline 5 - Implement a Work-around
- B. Discipline 5 - Implement Corrective Actions
- C. Discipline 5 - Choose Corrective Actions
- D. Discipline 5 - Prevent Recurrences
Answer: C
NEW QUESTION 68
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