Pass C-C4HFSM-91 Exam in First Attempt Guaranteed 2021 Dumps!
C-C4HFSM-91 Dumps Full Questions - Exam Study Guide
NEW QUESTION 16
Which key concepts are applied to ensure a secure cloud connection when accessing the SAP Field Service Management Solution? Choose Two correct answer.
- A. Sophisticated cloud firewall
- B. Hardware redundancy control
- C. Outage protection
- D. SSL- encrypted cloud communication
Answer: A,D
NEW QUESTION 17
Which activities can you perform in the Administration module? Choose Two correct answers.
- A. Edit smartfrom templates.
- B. Maintain session configuration
- C. Perform system monitoring
- D. Define service workflow
Answer: B,D
NEW QUESTION 18
SAP FSM uses full-text search / elastic search in its web applications views and filters. Determine whether this statement is True or False.
- A. False
- B. True
Answer: A
NEW QUESTION 19
You want to create a new smart form. Which fields can you define? Choose the correct answer.
- A. Description, Category, Revision, Tag
- B. Name, Description, Category, Labels
- C. Description, Revision, Type, Tag
- D. Name, Description, Revision, Type
Answer: B
NEW QUESTION 20
As a service planner, you are viewing the list of best-matching technicians. What information is displayed? Choose Two correct answers.
- A. Missing skills
- B. Booked assignments
- C. Work time pattern
- D. Availability status
Answer: A,D
NEW QUESTION 21
Which statements are wrong? Choose the correct answer.
- A. Activities can belong to one service call only
- B. Activities can belong to more than one service call
- C. One service call in ERP is always matched to only one assignment in the cloud
- D. One service call in ERP is always matched to more than one assignment in the cloud
Answer: B
NEW QUESTION 22
In which scenario of service engagement does SAP field service management primarily provided capabilities to complement? Choose the correct answer.
- A. High touch
- B. None touch
- C. Video chat
- D. E-mail interaction
Answer: A
NEW QUESTION 23
As a technician, I need to buy material in addition to what I can use from stock. How is this requirement solved in the mobile application? Choose the correct answer.
- A. You need to enter a sales order on the mobile
- B. You need to call your back office for such types of material
- C. You need to enter a purchase order on the mobile
Answer: C
NEW QUESTION 24
Your customer wants that field technicians can record time on their mobile with just one button-click.
What feature has to be activated and configured in Core systems Field Service in order to satisfy your customer? Choose the correct answer.
- A. Checkout Feature
- B. GPS tracking Feature
- C. Activity Feedback Feature
- D. Workflow Steps Feature
- E. Check in Feature
Answer: E
NEW QUESTION 25
Which customizations are possible with the screen configuration feature? Choose Three correct answers.
- A. Can only be defined for mobile screens
- B. Can define colour coding
- C. Able to display custom translations
- D. Can be used for field validation expressions
- E. Used to display, hide, sort and group fields.
Answer: B,D,E
NEW QUESTION 26
How Do I notify a technician that he has received a new job? Choose Two correct answers.
- A. I can setup a business rule in the Administration app that automatically sends an e-mail to the technician when a job is released to them.
- B. I can change a company setting which enables Device Notifications
- C. I cannot notify my technician automatically with SAP FSM.
Answer: A,B
NEW QUESTION 27
Which module in SAP filed Service Management is used to create documentation and guidelines for service execution? Choose the correct answer.
- A. Master Data
- B. Planning and Dispatching
- C. Administration
- D. Smart forms and Feedback
Answer: D
NEW QUESTION 28
How can you set up authorizations in the Administration module in SAP Field Service Management?
Choose Two correct answers.
- A. Assign user groups to permissions.
- B. Assign user groups to users.
- C. Assign users to permission.
- D. Assign permissions to used groups
Answer: B,D
NEW QUESTION 29
What is the recommended browser for the screen configuration tool? Choose the correct answer.
- A. Firefox
- B. Microsoft Edge
- C. Internet Explorer
- D. Google Chrome
Answer: D
NEW QUESTION 30
If your customer would like to approve efforts. expenses. materials and mileage before it synchronizes to the ERR how can he do that? Choose the correct answer.
- A. He can only approve in the ERP
- B. He can go to Workforce Management and access the "Time and Material Journal", where he will be able to approve. reject or make changes to these entries.
- C. He can approve from his Field Services mobile app.
Answer: B
NEW QUESTION 31
What can you do with a checklist? Choose Two correct answers.
- A. Transfer information from the technicians to ERP
- B. Approve efforts
- C. Transfer information to the technicians
Answer: A,C
NEW QUESTION 32
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