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NEW QUESTION # 197
Who would you describe the relationship between the incident and Task table?
- A. Incident table has a many to many relationship with the Task table.
- B. Incident table is extended from task table.
- C. Incident table has a one to much relationship with the Task table.
- D. incident table is a database view of the Task table
- E. incident table is related to the Task table via the INC number
Answer: B
NEW QUESTION # 198
Tables are made up of which of the following?
- A. forms.
- B. fields
- C. records
- D. lists
Answer: B,C
NEW QUESTION # 199
How would you distinguish between a Base Class table and a Parent Class table?
- A. Base Class tables always have tables extended from them, Parent tables do not have tables extended from them.
- B. Extended tables are always extended from Parent tables, Extended tables are usually extended from Base tables,
- C. Extended tables can be extended from Parent tables or Base tables, but they cannot be extended from both.
- D. Base Class table is not extended from another table. Parent class tables may be extended from another table.
Answer: D
NEW QUESTION # 200
What are the two pathways to view feedback left on a published article?
- A. Knowledge > My articles > Flagged
- B. Knowledge > articles > published
- C. Knowledge base > my knowledge > flagged articles
- D. Knowledge > articles > My Flagged
Answer: B,D
NEW QUESTION # 201
What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?
- A. CMDB Use Case Modeler
- B. Scenario Dashboard
- C. Common Service Data Model (CSDM) product view
- D. CI Use Case Modeler
Answer: C
NEW QUESTION # 202
Which one of the following statements is a recommendation from ServiceNow about Update Sets?
- A. Use the Baseline Update Set to store the contents of items after they are changed the first time
- B. Before moving customizations from instance to instance with Update Sets, ensure that both instances are
different versions - C. Once an Update Set is closed as "Complete", change it back to "In Progress" until it is applied to
another instance - D. Avoid using the Default Update set as an Update Set for moving customizations from instance to
instance
Answer: D
NEW QUESTION # 203
User records are stored in which table?
- A. User [sys_user]
- B. User [u_sys_user]
- C. User [sn_user]
- D. User [s_user]
Answer: A
NEW QUESTION # 204
What is the name of the string that display filter criteria?
- A. Breadcrump
- B. Topic
- C. Choice
- D. Menu
Answer: A
NEW QUESTION # 205
When testing a catalog item, having a manager approval flows, which of these best practices would you follow? (Choose three.)
- A. Use your Admin account, so you can approve the items quickly.
- B. Use the instance Incognito setting to quickly toggle between requester and approver.
- C. Make sure the latest flows are activated.
- D. Impersonate the requester to ensure the form works.
- E. Make sure the requester's user record has a manager specified.
- F. Create and select your Testing Update Set, before starting the test cases.
Answer: A,E,F
NEW QUESTION # 206
Which statement correctly describes the differences between a Client Script and a Business Rule?
- A. A Client Script executes on the client and a Business Rule executes on the
- B. A Client Script executes before a record is loaded and a Business Rule executes after a record is updated
- C. A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded
- D. A Client Script executes on the server and a Business Rule executes on the client
Answer: A
NEW QUESTION # 207
Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)
- A. One Requested Item can have many Catalog Tasks
- B. One Requested Item can have many Approvals
- C. One Cart can have many Requests
- D. One Request can have many Requested Items
- E. One Approval can have many Requests
Answer: A,C,D
NEW QUESTION # 208
The ServiceNow platform includes which types of interfaces? (Choose three.)
- A. Service Portals
- B. Now Mobile Apps
- C. Field Service Taskboard
- D. Now Platform User Interfaces
- E. Agent Control Center
- F. Back Office Dashboard
Answer: C,D,E
NEW QUESTION # 209
What controls the publishing and retiring process for knowledge articles?
- A. Approval Policies
- B. Workflows
- C. Workflow Designer
- D. Approval Definitions
- E. State Lifecycle
Answer: B
NEW QUESTION # 210
What is the language used for scriptingin ServiceNow?
- A. PHP
- B. C++
- C. Python
- D. JavaScript
Answer: D
NEW QUESTION # 211
Groups are stored in what table?
- A. Group [sn_sys_user_group]}
- B. User Groups [sn_user_groups]
- C. Group [sys_user_group]
- D. User Group [user_groups]
- E. Groups [sys_user_groups]
Answer: C
NEW QUESTION # 212
What are advantages of using Flow Designer? (Choose three.)
- A. Reduces technical debt
- B. Supports advanced developers
- C. Enables complicated scripting
- D. Smooth integration with 3rd party systems
- E. Less manual scripting
Answer: B,D,E
NEW QUESTION # 213
A customer requests the following data quality measures be added:
1. Incident numbers should be read-only on all lists and forms, for all users.
2. Short Description field should be mandatory, on all records, across all applications, on insert.
Which type of policy would you use to meet this requirement?
- A. Field Criteria Policy
- B. Data policy
- C. Data Quality Policy
- D. Dictionary Design Policy
Answer: B
NEW QUESTION # 214
You are asked to create an option in the Service Catalog, which will allow a user to click Get Help and describe the issue they are having. These forms should create incident records, which are automatically routed to the Service Desk. Which method would you use?
- A. Create Content Item
- B. Create Order Guide
- C. Create Record Producer
- D. Create Catalog Item
Answer: D
NEW QUESTION # 215
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