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| Section | Objectives |
|---|---|
| Topic 1: Avaya Communication Server 1000 Architecture & Components | - CS1000 integration with Avaya Aura® systems - Communication Server 1000 hardware and software components |
| Topic 2: Feature Implementation & Support | - IP Peer Networking and on-net/off-net options - Configuring and managing features on CS1000 |
| Topic 3: Network & Dial Plan Configuration | - Numbering and dialing plan configuration (CDP, LOCs, steering codes) - Digit manipulation and routing |
| Topic 4: System Maintenance and Operations | - Troubleshooting and diagnostics - Routine system maintenance procedures |
Avaya Communication Server 1000 for Avaya Aura® Maintenance is an official Avaya exam, catalogued under the code 7004. A pass awards you the Avaya Aura certification. It also supports progress toward Avaya Communication Server 1000 for Avaya Aura® Implementation Exam (7003). Demand for this credential has stayed strong because it validates skills employers can use from day one.
Understanding of Avaya Communication Server 1000 architectures and operations; experience with Avaya Aura® platforms recommended.
Vendor policies shift over time, so confirm the current entry conditions before paying any registration fee.
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Avaya Communication Server 1000 for Avaya Aura® Maintenance spans 4 official domains. The most heavily weighted include Network & Dial Plan Configuration, Feature Implementation & Support, and System Maintenance and Operations. The full topic list is published above on this page; let the weightings decide where your next study hour goes.
Click the Exhibit button.

An employee at a company is placing a call to telephone number 214-774-3299. The employee, believing this is a toll call, dials 9-1-214-774-3299. However, this call is a local call.
Access Code 1 = 9
The Central Office utilizes a 7-digital dialing plan.
Given the DMI indexes programmed into this Communication Server 1000 shown in the exhibit, which DMI would be used to modify the dialed digits to outpulse the correct digits to the Central Office?
Correct Answer: A 🗳️
A customer would like to simplify their network administration by migrating existing
Communication Server (CS) 1000 RIs. 7 x system in multiple locations into a single centrally deployed CS 1000 system. They want this change to be transparent to the end users so that can continue to use the same dial plan and features currently in place.
Which feature can you implement to meet the customer's requirements?
Correct Answer: A 🗳️
Click the Exhibit button.
Consider the customer's current programming:
NCOS of 2 = FRL of 2
Class of Service on all sets is CTD
With reference to the exhibit, how would you modify Route List Index 1 to permit all station users with an NCOS of 2 to place 1+912 calls?
Correct Answer: A 🗳️
Click the Exhibit button.
Given a company's dialing plan shown in the exhibit, if a station user at the company in
New York City dials 8-890-4233, what will happen to the call?
Correct Answer: C 🗳️
Click the Exhibit button.
A customer wants to allow a station user to save an incoming number (Off-Net, Local
Number) to their Personal Directory and afterwards use it to place an outgoing call without having to perform an manual manipulation to the number.
Consider the customer dialing plan shown in the exhibit.
Communication Server 1000 is configured for DAPC = YES in the Route Data Block.
With reference to the DAPC Table options in the exhibit, which Dial Access Prefix on CLID
(DAPC) table should be used?
Correct Answer: B 🗳️
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