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| Certification Vendor: | Pegasystems |
|---|---|
| Exam Name: | Certified Pega Decisioning Consultant 23 |
| Exam Number: | PEGACPDC23V1 |
| Exam Format: | Drag and drop, Scenario, Multiple choice |
| Exam Duration: | 90 minutes |
| Real Exam Qty: | 60 |
| Related Certifications: | Certified Pega Lead Decisioning Architect Certified Pega Data Scientist |
| Available Languages: | English |
| Passing Score: | 70% |
| Exam Way: | Onsite or Online Proctored (via Pearson VUE) |
| Pre Condition: | Decisioning Consultant |
| Official Syllabus URL: | https://academy.pega.com/exam/certified-pega-decisioning-consultant-0 |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Business agility in 1:1 customer engagement | 10% | - Implementing business changes using Revision Manager - Updating existing actions - Launching new offer on web - Agility in a customer engagement project - Lifecycle of a change request - Change management process - Building your business operations team |
| Topic 2: Engagement policies | 12% | - Define customer engagement policies - Create an engagement strategy - Customer journeys |
| Topic 3: Decision strategies | 25% | - Create engagement strategies using customer credit score - Create and understand decision strategies |
| Topic 4: AI and Arbitration | 8% | - Action prioritization with AI - Action arbitration - Prioritize with business levers |
| Topic 5: Channels | 10% | - Create a real-time container - Real-time containers - Send offer emails - Share action details with third-party distributors |
| Topic 6: Actions and treatments | 12% | - Present a single offer on the web - Define and manage customer actions - Define an action for outbound |
| Topic 7: Contact policy and volume constraints | 13% | - Avoid overexposure of actions - Avoid overexposure on outbound - Limit action volume on outbound |
| Topic 8: Next-Best-Action concepts | 10% | - Essentials of always-on outbound - One-to-one customer engagement - Optimize customer value in contact center - Optimize next-best-action strategy - Define the starting population |
Pegasystems Certified Pega Decisioning Consultant 23 is an official Pegasystems exam, catalogued under the code PEGACPDC23V1. A pass awards you the Pegasystems Certification certification at the Professional level. It also supports progress toward Certified Pega Data Scientist, Certified Pega Lead Decisioning Architect. Demand for this credential has stayed strong because it validates skills employers can use from day one.
The Pegasystems Certified Pega Decisioning Consultant 23 exam packs 60 questions into 90 minutes. Candidates rarely fail because of one impossible topic; they fail because ten minutes vanished on three stubborn questions. Build a triage habit now: answer, flag, move on, return later. Timed full-length sessions in the ValidDumps test engine are the most honest way to practice that discipline before it counts.
Decisioning Consultant
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Pegasystems Certified Pega Decisioning Consultant 23 spans 8 official domains. The most heavily weighted include Contact policy and volume constraints (13%), Engagement policies (12%), and Decision strategies (25%). The full topic list is published above on this page; let the weightings decide where your next study hour goes.
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