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Microsoft Designing and Providing Microsoft Volume Licensing Solutions for Small and Medium Organizations Sample Questions:

1. The following five questions all present the same scenario.
For your convenience, the scenario is repeated in each question. Each question presents a different goal, question sentence, and answer choices, but the text of the scenario is exactly the same in each question in this section.
You are a licensing specialist. Your customer is Northwind Traders, a large ski equipment manufacturer.
Company Background
Northwind Traders has one location. The companys five departments are accounting, manufacturing, human resources (HR), sales, and information technology (IT). Business is cyclical. During peak periods, the company adds more employees. During slow periods, the number of employees is reduced.
Network Description
The number of desktops fluctuates between 300 and 400. The desktops run either
Microsoft Office 2000 Standard or Office XP Professional, and either Microsoft Windows
98, Windows 2000 Professional, or Windows XP Professional.
Twelve servers run Windows 2000 Advanced Server. Three of the servers run Microsoft
Exchange Server 5.5, and two of the servers run Microsoft SQL Server 7.0. The HR department stores personnel data on one of the servers. The accounting department runs all the accounting applications on two of the servers.
Current Licensing Solution
Northwind Traders currently purchases software through an Open Business agreement.
The company finds this agreement difficult to manage and not cost effective. The company is looking for ways to cut costs.
Business Goals
The sales department needs to implement a Web site to simplify customer ordering. To accomplish this goal, the department plans to purchase a new dual-processor server to host a SQL database. The database will store product information, and customers will be able to access the database.
The IT department recently installed Microsoft Internet Security and Acceleration Server
2004 in addition to other third-party security products. The main goals of the IT department are to improve network security and to reduce costs.
The IT manager realizes that the company is losing money by using inefficient and out-of- date software. He wants to upgrade to the latest versions of SQL Server and Exchange
Server. However, the IT department would require additional training to use the latest versions.
End of repeated scenario
You need to recommend the most appropriate overall licensing solution for Northwind
Traders. What should you recommend?

A) an Enterprise Agreement for desktops with servers as additional products
B) Open Volume for both desktops and servers
C) Select License with Software Assurance Membership for both desktops and servers
D) an Enterprise Subscription Agreement for desktops with servers as additional products

2. You are a licensing specialist. Your customer is Blue Yonder Airlines, a small regional airline company.
Company Background
Blue Yonder Airlines has three locations across the country. Blue Yonder Airlines recently purchased a smaller airline company.
Network Description
Blue Yonder Airlines has three servers, one in each of its three locations. The servers run
Microsoft Windows NT Server 4.0, Microsoft Exchange Server 5.5, and Microsoft SQL
Server 7.0. Its three locations contain a total of 120 desktops. Each desktop runs either
Windows 98 or Windows XP Professional and either Microsoft Office 2000 Standard or
Office 2000 Professional.
The smaller company has two locations, two servers running Windows NT Server 4.0, and
50 desktops running Windows NT Workstation 4.0.
Two employees in the Blue Yonder Airlines IT department are responsible for administering and supporting all of the software and hardware for both companies.
Current Licensing Solution
For both companies, software is currently acquired ad hoc from the original equipment manufacturer (OEM) or by retail purchases.
Business Goals
Management of Blue Yonder Airlines wants to upgrade both companies to the latest version of specialized industry software, which requires Windows 2000 Server, Windows
2000 Professional, Exchange 2000 Server, and SQL Server 2000. The industry software has not yet been approved for compatibility with the latest versions of Microsoft software.
Because Blue Yonder Airlines is experiencing problems in tracking their license purchase history, management wants to conduct an internal audit.
End of repeated scenario
You need to recommend the most appropriate software acquisition process. What should you recommend?

A) Combine server and desktop software for all locations under a single volume licensing agreement.
B) Allow each location to purchase desktop software under its own volume licensing agreement.Combine the server software for all locations under a single volume licensing agreement.
C) Allow each location to purchase server software under its own volume licensing agreement.Combine the desktop software for all locations under a single volume licensing agreement.
D) Allow each location to purchase server and desktop software under its own volume licensing agreement.

3. You are a licensing specialist. Your customer is Consolidated Messenger, a messenger company.
Company Background
Consolidated Messenger has 120 employees who work in the companys office in Toronto.
The company recently acquired another messenger company that has 35 employees who work in an office in Montreal and five employees who are field sales representatives.
Consolidated Messenger anticipates a 75 percent increase in sales over the next two years.
Network Description
The Toronto office of Consolidated Messenger has 120 desktops that run Microsoft
Windows 2000 Professional. One hundred of the desktops run Microsoft Office 2000
Standard and 20 run Office XP Professional. The Toronto office also has a single server, which runs Windows 2000 Advanced Server.
The Montreal office of the newly acquired company has a single server, which runs
Microsoft Small Business Server 2000. The office also has 35 desktops that run Windows
98 and Office 97. The sales representatives connect to the server remotely by using
Terminal Server.
Current Licensing Solution
Consolidated Messenger acquired licenses through an Open Business agreement. The
Montreal company purchased software through retail channels and OEM.
Business Goals
The IT manager at Consolidated Messenger has the following goals:
Upgrade Windows 2000 Server to Windows Server 2003.
Standardize both offices on the same desktop software.
Deploy Windows Server 2003 at the Montreal office.
Manage and track all software licenses for both companies.
Deploy Microsoft Exchange Server in both offices within two years.
Due to budget constraints, Consolidated Messenger seeks a solution that can help the two companies stay current without making large software purchases.
End of repeated scenario
You need to recommend the most appropriate software acquisition model for Consolidated
Messenger.
What should you recommend?

A) Software for the Toronto office should be acquired by the Toronto office. Software for the Montreal office should be acquired by the Montreal office. The sales representatives should acquire their software as needed.
B) Software for the server and the desktops in the Toronto office should be acquired by the
Toronto office. All desktop software for the Montreal office should be acquired by the
Montreal office.
C) Software for the Toronto office should be acquired by the Toronto office. Software for the Montreal office and for the sales representatives should be acquired by the Montreal office.
D) Software for all of the companys servers and desktops should be acquired by the
Toronto office.

4. You are a licensing specialist. Your customer is Graphic Design Institute, a company that provides graphic design services for small businesses.
Company Background
Graphic Design Institute has 60 employees. The company expects the number of employees to increase by 10 percent each year for the next five years.
The company has the following departments:
Sales
Design
Human resources (HR)
Accounting
Hardware and software have been added as needed by employees with no oversight or control. The company recently hired an IT manager and asked her to evaluate the current environment and to propose a plan to support the companys expected growth.
Network Description
The company has three servers. Each runs Microsoft Windows NT Server 4.0, and one also runs Microsoft Exchange Server.
The company has 60 desktops, of which the following groups have software configurations as described in the following table.
Current Licensing Solution
The purchase records for the current software are incomplete. The IT manager has no way to prove ownership of the Office software that is currently being used.
Business Goals
The president of the company wants to control IT costs. However, he also wants to stay current with the latest software versions.
The IT manager does not have staff, so she needs to leverage all the resources she can.
The IT manager has the following goals:
Replace the three existing servers with a single server running Microsoft Small
Business Server 2003.
Replace the 21 desktops in group Y.
Standardize the remaining desktops, except those in group Z, to Windows XP
Professional and Office 2003 Professional.
End of repeated scenario
You need to recommend a change in the companys software acquisition model.
Which three factors have the greatest influence on the need for change? (Choose three.)

A) license compliance risk
B) cost effectiveness
C) ease of network administration
D) improving network security
E) hiring an IT manager
F) desktop standardization

5. You are a licensing specialist. Your customer is Consolidated Messenger, a messenger company.
Company Background
Consolidated Messenger has 120 employees who work in the companys office in Toronto.
The company recently acquired another messenger company that has 35 employees who work in an office in Montreal and five employees who are field sales representatives.
Consolidated Messenger anticipates a 75 percent increase in sales over the next two years.
Network Description
The Toronto office of Consolidated Messenger has 120 desktops that run Microsoft
Windows 2000 Professional. One hundred of the desktops run Microsoft Office 2000
Standard and 20 run Office XP Professional. The Toronto office also has a single server, which runs Windows 2000 Advanced Server.
The Montreal office of the newly acquired company has a single server, which runs
Microsoft Small Business Server 2000. The office also has 35 desktops that run Windows
98 and Office 97. The sales representatives connect to the server remotely by using
Terminal Server.
Current Licensing Solution
Consolidated Messenger acquired licenses through an Open Business agreement. The
Montreal company purchased software through retail channels and OEM.
Business Goals
The IT manager at Consolidated Messenger has the following goals:
Upgrade Windows 2000 Server to Windows Server 2003.
Standardize both offices on the same desktop software.
Deploy Windows Server 2003 at the Montreal office.
Manage and track all software licenses for both companies.
Deploy Microsoft Exchange Server in both offices within two years.
Due to budget constraints, Consolidated Messenger seeks a solution that can help the two companies stay current without making large software purchases.
End of repeated scenario
You need to recommend the most appropriate overall licensing program for Consolidated
Messenger.
What should you recommend?

A) Open Value Companywide Option
B) Full Package Product
C) Open Volume
D) Select License
E) Open Value

Solutions: