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| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Specialist: Business Relationship Management |
| Exam Number: | ITIL-4-BRM |
| Real Exam Qty: | 20 |
| Exam Duration: | 30 minutes |
| Exam Format: | Multiple Choice, Closed Book |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ITIL 4 Foundation ITIL 4 Practice Manager |
| Passing Score: | 65% |
| Available Languages: | English |
| Exam Price: | USD $290 |
| Sample Questions: |  |
| Exam Way: | Online proctored exam or authorized test center |
| Pre Condition: | ITIL 4 Foundation certification is recommended or required before taking this exam. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-1/itil-4-practitioner-relationship-management-3865 |
| Section | Objectives |
|---|---|
| Topic 1: Recommendations for Practice Success | - Practice optimization
|
| Topic 2: Value Streams and Processes | - Relationship management processes
|
| Topic 3: Key Concepts of Relationship Management | - Purpose of the practice
|
| Topic 4: Capability Assessment and Development | - Practice capability improvement
|
| Topic 5: Information and Technology | - Supporting tools and technology
|
| Topic 6: Organizations and People | - Roles and competencies
|
| Topic 7: Partners and Suppliers | - External collaboration
|
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According to the latest exam information, the ITIL-4-BRM exam contains 20 questions within 30 minutes minutes. The testing engine reproduces that scope and calculates your final practice score — a useful reference for judging real-exam readiness.
At present, the ITIL-4-BRM exam requires a passing score of 65%, with a registration fee of USD $290. Peoplecert sets both figures and may revise them, so confirm on the official site before you schedule.
The Peoplecert ITIL 4 Specialist: Business Relationship Management blueprint covers these core domains:
Further domains complete the official outline; the question bank addresses all of them.
With data, not guesswork. The ITIL-4-BRM testing engine is user-friendly and easy to install; upon completion of each practice test, it calculates your final score, giving you a concrete reference for the real exam. Behind the tools, professionals and IT specialists compose the materials, and every answer is expert-verified — aligned with the real exam's format across the Peoplecert ITIL 4 Specialist: Business Relationship Management objectives. Before buying, try the free demo questions to test your knowledge; after buying, 24/7 Customer Service and Live Support assist with any problem, and you can ask the team for a discount code. That is the remarkable experience we work to provide.
Peoplecert states the following prerequisites for the Peoplecert ITIL 4 Specialist: Business Relationship Management: ITIL 4 Foundation certification is recommended or required before taking this exam..
Check the authoritative wording on the official certification page before booking.
As part of a stakeholder analysis, a senior manager has been identified who has financial control over BRM activities and is keen to see BRM succeed within the organization.
Which communication strategy should be used for this stakeholder?
Correct Answer: A 🗳️
Explanation: Only visible for ValidDumps members. You can sign-up / login (it's free).
Which activity is typically shared between a business relationship manger and business relationship agent?
Correct Answer: D 🗳️
Explanation: Only visible for ValidDumps members. You can sign-up / login (it's free).
What is an output of the 'managing business relationship journeys' process?
Correct Answer: C 🗳️
Explanation: Only visible for ValidDumps members. You can sign-up / login (it's free).
The service relationship between an internal service provider and the business involves many business stakeholders who may have different, interests and priorities.
Which TWO factors additionally increase the complexity of the service relationships and should be considered by the service provider?
1. Dependencies on partner and suppliers
2. Dependencies on other internal service providers
3. Dependencies on the service consumer
4. Dependencies on internal users
Correct Answer: A 🗳️
Explanation: Only visible for ValidDumps members. You can sign-up / login (it's free).
An organization has created a value stream to define new or changed service level agreements (SLAs).
What TWO activities in this value stream are most likely to include contributions from a business relationship management practice?
1. Identify customer requirements
2 Create a draft SLA
3. Verify that SLA is achievable
4. Negotiate agreed SLA
Correct Answer: D 🗳️
Explanation: Only visible for ValidDumps members. You can sign-up / login (it's free).
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