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Microsoft Lync 2013 Depth Support Engineer Sample Questions:

1. You support a customer whose network environment includes Microsoft Lync Server 2013 Enterprise Voice deployed at two sites named Sitel and 5ite2. All users require extension dialing. Only direct inward dialing will be used for auto attendants or response groups. The extension numbers in four-digit format are
stored in the telephoneNumber attribute on the users' Active Directory Domain Services (AD DS) account. Sitel uses 2xxx extensions, and Site2 uses 3xxx extensions. You want to retain the four-digit extensions in Active Directory, but also present the numbers as valid numbers in the Lync 2013 client. You need to ensure that four-digit dialing normalizes properly in the address book for Lync. What should you do?

A) Use absconfig.exe from the Lync Resource Kit and change the flag of telephoneNumber to be included in the address book generation.
B) In the Lync Control Panel, under voice routing and dial plan, modify the global dial plan to add the following rules: ^(2\d{3})$ --+15197778888;ext=$1^(3\d{3})$ -- +14163334444;ext=$1
C) Modify the Company_Phone_Number_Normalization_Rules.txt file and add the following rules: ^(2\d{3})$ -- +15197778888;ext=$1^(3\d{3})$ -- +14163334444;ext=$1
D) Modify the Company_Phone_Number_Normalization_Rules.txt file and add the following rules: ^(2d\{3})$ -- +15197778888;ext=$1^(3d\{3})$ -- +14163334444;ext=$1

2. You are a member of the CsAdministrator group that supports the Microsoft Lync datacenter for the Contoso company. The datacenter consists of two pools:
-A Lync 2010 pool named ConPool01 hosts the Central Management Store.
-A Lync 2013 pool named ConPool02. You are migrating from Microsoft Lync Server 2010 to Microsoft Lync Server 2013. The servers that run ConPool01 suffer a catastrophic failure. You need to ensure that the users that are hosted on ConPool02 are supported permanently on ConPool02. What should you do?

A) Run the Set-CsConfigurationStoreLocation cmdlet.
B) Run the Get-CsDatabaseMirrorState cmdlet, and then run the Invoke-CSManagementServerFailover PowerShell cmdlet.
C) Run the Install-CsDatabase PowerShell cmdlet, and then run the Move-CsManagementServer cmdlet.
D) Run the Invoke-CsPoolFailover PowerShell cmdlet.

3. You support a Microsoft Lync Server 2013 Enterprise pool named Lync2013.contoso.local. The pool is configured
with two Session Initiation Protocol (SIP) domains named litware.com and fabrikam.com. The environment also includes the following:
-three Front End Servers named Lync2013FEl, Lync 2013FE2, and Lync2013FE3 -one Back End Server named Lync2013BE You plan to install a single Edge Server. You create an Edge pool named Lync2013Edge.contoso.local. You want to configure the following Edge services:
-Access Edge to use sip.fabrikam.com
-Web Conferencing to use conf.fabrikam.com You also want to enable the federated access feature. You need to assign internal and external certificates to the Lync 2013 Edge server. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

A) Request a private certificate from an internal certificate authority (CA) and include the name Lync2013Edge.contoso.local. Assign the certificate to internal interface of the Edge Server.
B) Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com, sip.litware.com, and conf.fabrikam.com. Assign this certificate to the external interface of the Edge Server.
C) Request a certificate from a public certificate authority (CA) and include the names Lyncdiscoverexternal.fabrikam.com and sipfederation.fabrikam.com. Assign the certificate to internal and external interfaces of the Edge Server.
D) Request a certificate from a public certificate authority (CA) and include the names sip.fabrikam.com and sip.litware.com. Assign this certificate to the internal interface of Edge Server.
E) Request a wildcard certificate for *.contoso.local from an internal certificate authority (CA). Assign the certificate to internal and external interfaces of the Edge Server.

4. You support a datacenter that runs Microsoft Lync Server 2013 with Enterprise Voice (EV). The company has opened two new satellite branches and configured one with a Survivable Branch Appliance (SBA) and the other with a Survivable Branch Server (SBS). Neither branch has a DNS server. A wide area network (WAN) outage occurs and EV stopped working for the branch users. You need to ensure that EV functionality continues in the event of WAN outages. What are two possible ways to achieve this goal? (Each correct answer presents a complete solution. Choose two.)

A) Enable backup Registrar discovery by configuring the SBA or SBS to respond to Dynamic Host Configuration Protocol (DHCP) 120 queries.
B) Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 120 on the branch site's DHCP server to point to the fully qualified domain name (FQDN) of the SBA or SBS.
C) Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 55 on the branch site's DHCP server.
D) Enable backup Registrar discovery by configuring Dynamic Host Configuration Protocol (DHCP) option 60 on the branch site's DHCP server.

5. You support a customer whose network environment includes Microsoft Lync Server 2013. A user reports that when he attempts to dial out to a public switched telephone network (PSTN) number, he receives the following message: "Your organization does not support calling this number." All other users are able to call the same number. You verify that the user is able to dial other Lync users in the network. You need to ensure that the user is able to dial out to PSTN numbers. What should you do?

A) Change the associated normalization rule in the dial plan policy.
B) Make sure the session initiation protocol (SIP) provider is sending the invite to a Mediation Server.
C) Open outbound TCP port 5061 on the user's computer.
D) Modify the voice policy for this user for PSTN usage.

Solutions: