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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Fundamentals (CRM) |
| Exam Number: | MB-910 |
| Certificate Validity Period: | Does not expire, but subject to Microsoft certification renewal policies (annual renewal assessment may apply) |
| Related Certifications: | Microsoft Power Platform Fundamentals (PL-900) Microsoft Dynamics 365 Fundamentals (ERP) |
| Exam Format: | Multiple choice, Case study, Multiple response, Drag and drop |
| Real Exam Qty: | 40–60 |
| Exam Duration: | 60 minutes |
| Passing Score: | 700 (out of 1000) |
| Exam Price: | USD 99 (may vary by region) |
| Available Languages: | Spanish, English, Chinese (Simplified), German, French, Japanese, Italian, Korean, Portuguese (Brazil) |
| Recommended Training: | Microsoft Learn - MB-910 Learning Path Dynamics 365 Fundamentals (CRM) Certification Prep |
| Exam Registration: | Microsoft Certification Exam Registration Pearson VUE Microsoft Exams |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or in-person at authorized test centers (Pearson VUE) |
| Pre Condition: | No prerequisites required |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/mb-910/ |
| Section | Objectives |
|---|---|
| Topic 1: Describe Dynamics 365 customer engagement apps | - Overview of Dynamics 365 CRM applications
|
| Topic 2: Describe Dynamics 365 Marketing capabilities | - Marketing automation fundamentals
|
| Topic 3: Describe Dynamics 365 Customer Service capabilities | - Customer support features
|
| Topic 4: Describe Dynamics 365 Sales capabilities | - Sales lifecycle and core features
|
Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) is an official Microsoft exam, catalogued under the code MB-910 Deutsch. A pass awards you the Microsoft Certified: Dynamics 365 Fundamentals (CRM) certification at the Fundamentals level. It also supports progress toward Microsoft Dynamics 365 Fundamentals (ERP), Microsoft Power Platform Fundamentals (PL-900). Demand for this credential has stayed strong because it validates skills employers can use from day one.
The Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) exam packs 40–60 questions into 60 minutes. Candidates rarely fail because of one impossible topic; they fail because ten minutes vanished on three stubborn questions. Build a triage habit now: answer, flag, move on, return later. Timed full-length sessions in the ValidDumps test engine are the most honest way to practice that discipline before it counts.
You pass Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) at 700 (out of 1000), and the official registration fee stands at USD 99 (may vary by region). One detail worth internalizing: there is no retake discount, so a second sitting costs another full USD 99 (may vary by region). Use the ValidDumps practice tests as your gauge and book only when your results clear the requirement with a repeatable margin, not a one-off peak.
No prerequisites required
Vendor policies shift over time, so confirm the current entry conditions before paying any registration fee; the official exam page is the authoritative source.
You can sign up for Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) through the official registration points listed here.
Regarding format, the exam is delivered Online proctored or in-person at authorized test centers (Pearson VUE).
Microsoft recommends the following training for Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) candidates.
Course content builds understanding, but the exam grades answers. Bridge the two with the 161 practice questions in the ValidDumps MB-910 Deutsch package, and the theory starts converting into points.
Yes. A free demo of the Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) material is available on this page, so you can verify the quality of the questions and the expert-edited answers yourself. Once you purchase, updates are free for 365 days and the newest version is emailed to you automatically as it releases; after expiry, extending the update service costs 50% of the regular price.
A 100% money-back guarantee covers your purchase under defined conditions. If you take the Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) exam within 60 days of buying and fail, you can claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders, and the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, you may exchange rather than refund: two other exam products of equal value, free, with the update service on your original purchase kept intact.
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Microsoft Dynamics 365 Fundamentals (CRM) (MB-910 Deutsch Version) spans 4 official domains. The most heavily weighted include Describe Dynamics 365 Sales capabilities, Describe Dynamics 365 Customer Service capabilities, and Describe Dynamics 365 Marketing capabilities. The full topic list is published above on this page; let the weightings decide where your next study hour goes.
Question 1
Ein Unternehmen verwendet den Dynamics 365-Außendienst. Das Unternehmen produziert und verkauft medizinische Geräte an Krankenhäuser. Das Unternehmen stellt auch Teile für alle Geräte her, die sie verkaufen.
Sie müssen sicherstellen, dass Sie Inspektionen, Wartungen und Reparaturen von Geräten nachverfolgen können. Sie müssen auch in der Lage sein, einen Ersatz für fehlerhafte Geräte bereitzustellen, die vor Ort nicht repariert werden können.
Was solltest du verwenden? Um zu antworten, wählen Sie die entsprechenden Optionen im Antwortbereich aus.
HINWEIS: Jede richtige Auswahl ist einen Punkt wert.
Question 2
Ein Unternehmen verkauft und wartet Waschmaschinen und Trockner für Kleidung. Das Unternehmen verwendet den Dynamics 365 Field Service.
Sie müssen die Geräte des Kunden proaktiv überwachen, um Probleme und Wartungsanforderungen zu identifizieren. Welche zwei Connected Field Service-Optionen können Sie verwenden?
Jede richtige Antwort bietet eine vollständige Lösung.
HINWEIS: Jede richtige Auswahl ist einen Punkt wert.
A. Azure IoT Central
B. Dynamics 365 Mobile App
C. Integration von Dynamics 365 Remote Assist
D. Azure IoT Hub
Question 3
Sie müssen die Datenquellen identifizieren, die Microsoft Copilot for Sales verwenden kann. Welche zwei Quellen sollten Sie identifizieren? Jede richtige Antwort stellt einen Teil der Lösung dar. HINWEIS: Jede richtige Auswahl ist einen Punkt wert.
A. CRM
B. Microsoft Fabric
C. Microsoft Office
D. ERP
Question 4
Ein Unternehmen verwendet die Apps Dynamics 365 Sales und Dynamics 365 Customer Service. Techniker, die Reparaturarbeiten durchführen, sollten keinen Zugriff auf Kundenaufträge und Rechnungen haben. Sie müssen den Datenzugriff der Techniker einschränken. Welche Funktion sollten Sie verwenden?
A. Sicherheit auf Zeilenebene
B. Richtlinie zur Verhinderung von Datenverlust
C. Sicherheit auf Umgebungsebene
D. Rollenbasierte Sicherheit
Question 5
Ein Unternehmen arbeitet mit einem potenziellen Kunden an einem mehrjährigen Vertrag. Der Kunde beschließt, seine Entscheidung, sich an den Vertrag zu binden, hinauszuzögern.
Sie möchten andere Kollegen finden, die mit dem potenziellen Kunden interagiert haben, damit Sie mit den Kollegen Strategien besprechen können, um das Geschäft mit dem Kunden abzuschließen.
Welche App sollten Sie empfehlen?
A. Einblicke in den Kundenservice
B. Markteinblicke
C. Power Virtual Agents
D. Verkaufserkenntnisse
Solutions:
| Question 1 Answer: Only visible for members | Question 2 Answer: A,D | Question 3 Answer: A,D | Question 4 Answer: D | Question 5 Answer: D |
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