Pass Salesforce Salesforce-Maps-Professional Exam with Guarantee Updated 84 Questions
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NEW QUESTION # 38
What are two prerequisites for enabling live location tracking on mobile devices?
- A. The user needs to create an account on the Maps Live tracking portal and grant the permission to be tracked
- B. The user needs to be out in the field in order for live tracking to be enabled and leveraged.
- C. The user needs to be assigned to a Maps Permission Group with the 'Enable Live Mobile Tracking' permission.
- D. The user needs to be assigned to the appropriate permission set licenses and permission sets.
Answer: C,D
Explanation:
Explanation
these are the two prerequisites for enabling live location tracking on mobile devices. The user needs to have the Maps Live Tracking permission set license and the Maps Live Tracking User permission set assigned to them. The user also needs to be assigned to a Maps Permission Group that has the 'Enable Live Mobile Tracking' permission enabled.
NEW QUESTION # 39
An implementation partner is in the middle of a Salesforce Maps + Consumer Goods Cloud project and realizes a new requirement popped up that wasn't part of the initial solution design. The customer is persistent that this requirement needs to be in scope of the project. Which team member should manage this situation with the customer?
- A. Customer Success Manager
- B. Lead Developer
- C. Project Manager
- D. Solution Architect
Answer: C
Explanation:
Explanation
The Project Manager should manage this situation with the customer. The Project Manager is responsible for overseeing the project scope, timeline, budget, and deliverables. They should communicate with the customer about the impact of the new requirement on the project and negotiate a mutually agreeable solution. They should also document any changes to the project scope and update the project plan accordingly. This is explained in the Salesforce Maps Implementation Methodology document.
NEW QUESTION # 40
During a Salesforce Maps solution implementation project, how does one differentiate defining vs designing customer user stories?
- A. Define is identifying the implementation team members that will gather requirements while design is identifying the solution design team members that will build the solution
- B. Define is which customer user stories the implementation team will build while design is how the implementation team will build the customer user stories
- C. Define is how the implementation team will build customer user stories while design is which customer user stories the implementation team will build
- D. Define is documenting the source to target mapping between legacy mapping solutions and Salesforce Maps while design is developing the integration points
Answer: B
Explanation:
Explanation
Defining customer user stories is the process of identifying which user stories the implementation team will build based on the customer's needs and priorities. Designing customer user stories is the process of determining how the implementation team will build the user stories based on the best practices and technical specifications. This is explained in the Salesforce Maps Implementation Methodology document.
NEW QUESTION # 41
An international client is facing difficulties when geocoding local addresses on their records using Salesforce Maps. What are the two initial troubleshooting steps the consultant should take to address this issue?
- A. Assess the quality and structure of the address information on the client's records
- B. Check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region
- C. Use Maps Clear coordinates action to clear coordinates and geocode records again
- D. Check the Permission set assignment configuration for Maps users
Answer: A,B
Explanation:
Explanation
According to the Salesforce Help article on Maps Geocoding FAQ4, geocoding is the process of taking input text, such as a street address, and returning a latitude and longitude, which can be used to plot the location on the Earth's surface. Salesforce Maps relies on interacting with a geocoding service through an API4. One of the initial troubleshooting steps that a consultant should take to address geocoding issues is to check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region5. The geocoder coverage table contains information such as coverage level, localized address labels, point addresses, postal codes, and postal code format for each country or area5. Another initial troubleshooting step that a consultant should take is to assess the quality and structure of the address information on the client's records. The quality and structure of the address information can affect the accuracy and completeness of geocoding results4. For example, incomplete or invalid addresses, missing or incorrect postal codes, or non-standard address formats can cause geocoding errors or failures4.
NEW QUESTION # 42
What feature in Salesforce Maps would allow a sales rep to view household demographic data in the US?
- A. Marker Layers
- B. Data Layers
- C. Shape Layers
- D. Demographic Layers
Answer: D
Explanation:
Explanation
To view household demographic data in the US, such as income, age, education, and population, the sales rep can use the Demographic Layers feature in Salesforce Maps. This feature allows the user to overlay demographic data on top of their existing data layers and visualize them with different colors and shapes. The Demographic Layers feature is described in the Get to Know Salesforce Maps unit.
NEW QUESTION # 43
A Sales Rep had to skip a few visits that were created by the Maps Advanced Visit Plan due to an urgent customer request. How would the Sales Rep reoptimize only their future routes to ensure the skipped visits are replanned?
- A. Add the skipped visits to a future day from the Maps Schedule
- B. Create Salesforce Events for the skipped visits
- C. Use the Plan My Visits button from the Maps Advanced Route Calendar
- D. Ask their Admin to regenerate routes for the Visit Plan
Answer: C
Explanation:
Explanation
According to the Salesforce Help article on Plan My Visits1, this feature allows users to reoptimize their future routes based on their current schedule and visit plan settings. This way, users can ensure that any skipped or rescheduled visits are replanned according to their preferences and priorities1.
NEW QUESTION # 44
A Salesforce Maps Solution Architect works for an implementation partner and is in the middle of a Salesforce Maps + Territory Planning scoping session with the customer. Which three abilities should the Solution Architect have to successfully scope the project?
- A. Excellent verbal and written communication skills
- B. Being effective at planning, monitoring, and reviewing Maps customer use cases
- C. Understanding design pitfalls and mitigation actions
- D. Having deep knowledge of competitor products like Esri ArcGIS and Geopointe
- E. Experience in a Maps selling role with aggressive quota responsibilities
Answer: A,B,C
Explanation:
Explanation
A Salesforce Maps Solution Architect should have excellent verbal and written communication skills, understanding of design pitfalls and mitigation actions, and being effective at planning, monitoring, and reviewing Maps customer use cases to successfully scope the project. These abilities are essential for gathering and analyzing the customer's requirements, designing and proposing the best solution, and ensuring the quality and satisfaction of the implementation. These abilities are also part of the Salesforce Maps Solution Architect Certification exam guide.
NEW QUESTION # 45
A user wants to publish a newly optimized alignment to Salesforce Maps. When the Publish button is clicked, Salesforce Maps is not visible as an option. What would cause this?
- A. Salesforce Maps Auto Assignment must be enabled in order to see this publishing option
- B. Users cannot publish to Maps unless the alignment is approved
- C. The Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration
- D. A minimum of 10 territories is needed in order to publish to Maps
Answer: C
Explanation:
Explanation
The Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration. This option allows users to publish their alignments to Salesforce Maps as Shape Layers and Auto Assignment rules. If this option is not enabled, users will not see Salesforce Maps as a publishing option in Territory Planning. This is explained in the Configure Options for Publishing Alignments document.
NEW QUESTION # 46
A sales manager at Alpine Energy has reviewed and finalized their team's territories in Territory Planning.
When the manager is ready to publish the final changes back to Salesforce Maps, they notice the Publish button is not active. Only approvers are permitted to publish changes from Territory Planning to Salesforce Maps in Alpine Energy's org. What are the three possible reasons why the sales manager is unable to publish the alignment?
- A. The alignment has not been shared with an approver.
- B. The alignment must be submitted for approval before publishing.
- C. The alignment must be approved before it can be published.
- D. The sales manager is listed as an approver for Alpine Energy.
- E. The sales manager only has Commenter access to the alignment.
Answer: B,C,E
Explanation:
Explanation
The sales manager is unable to publish the alignment because they only have Commenter access to the alignment, the alignment must be submitted for approval before publishing, and the alignment must be approved before it can be published. These are the three possible reasons that prevent the sales manager from publishing the alignment to Salesforce Maps. Commenter access only allows users to view and comment on alignments, but not edit or publish them. Submitting and approving alignments are required steps for publishing alignments if Alignment Approval is enabled in the org. These are explained in the Control Access to Alignments and Set Up a Process for Alignment Approvals and Publishing documents.
NEW QUESTION # 47
A client uses account owners as the primary method of territory assignment and has low influx of new accounts. The clients territories are not geographically contiguous. Which publish method should a Consultant recommend in Territory Planning?
- A. Publish to Enterprise Territory Management
- B. Publish to Field Service
- C. Publish to Salesforce Fields
- D. Publish to Salesforce Maps
Answer: C
Explanation:
Explanation
A Consultant should recommend Publish to Salesforce Fields as the publish method in Territory Planning for a client who uses account owners as the primary method of territory assignment and has low influx of new accounts. This method allows users to update any field on any object with the territory name or ID. This can be useful for clients who want to assign accounts based on ownership and do not need to update them frequently. This method also works well for non-contiguous territories, as it does not rely on geographical boundaries. This is explained in the Publish to Fields in Salesforce Maps Territory Planning document.
NEW QUESTION # 48
What are two example use cases for using the Analyze and Compare tool in Territory Planning?"
- A. To communicate to Sales Leaders the high level differences between different planning scenarios
- B. To create a new Alignment
- C. To add additional attributes to the Data Set
- D. To show a Sales Manager the difference between their previous areas and their new areas
Answer: A,D
Explanation:
Explanation
The Analyze and Compare tool in Territory Planning is used to compare different alignments or scenarios and see how they differ in terms of key metrics, such as revenue, number of accounts, or workload1. This can help communicate to Sales Leaders or Sales Managers the impact of different planning scenarios on their territories and areas. The Analyze and Compare tool is not used to create a new alignment, as this requires using the Optimize tool1. The Analyze and Compare tool is also not used to add additional attributes to the Data Set, as this requires using the Data Set Configuration tool1.
NEW QUESTION # 49
A territory designer needs to define territories for 25 newly hired reps and ensure revenue is distributed as evenly as possible across the entire sales team. Which optimization priority should be chosen when running an optimization in Territory Planning?
- A. Balance
- B. Continuity and Compactness
- C. Compactness and Disruption
- D. Continuity and Revenue
Answer: A
Explanation:
Explanation
Balance prioritizes equal distribution of the selected attribute across territories in your focus. This is the best option for ensuring revenue is distributed as evenly as possible across the entire sales team1.
References: Optimization in Salesforce Maps Territory Planning
NEW QUESTION # 50
A user has reported to their Admin that they do not have the option to enable Live Location from the Salesforce Maps mobile app settings page. What may be the problem?
- A. The user is not assigned to a Maps Permission Group with the Enable Live Mobile Tracking permission enabled
- B. A Maps Live loT Device record has not yet been created for the user's device
- C. The user is not assigned to a Maps Permission Set with the Enable Live Mobile Tracking permission enabled
- D. The user is operating outside of normal hours specified in their associated Maps Live Working Hours record
Answer: A
Explanation:
Explanation
According to the Salesforce Help article on Enable Live Location in the Maps App3, one of the prerequisites for enabling live location tracking from the Salesforce Maps mobile app settings page is that the user must be assigned to a Maps Permission Group with the Enable Live Mobile Tracking permission enabled3. This permission allows users to activate and deactivate live location tracking through their mobile device3. If the user is not assigned to such a permission group, they will not have the option to enable live location in the app.
NEW QUESTION # 51
A rep knows they will be traveling to an outlier part of their territory the last week of the month. What should they do to get the most accurate routes accommodating their travel plan?
- A. Manually schedule one anchor appointment in the area they plan to visit.
- B. No action is needed since Maps Advanced will automatically capture travel information from the rep's calendar
- C. Enter their travel plans via the Maps Advanced Route tab
- D. Manually plan events for the week that they are traveling.
Answer: C
Explanation:
Explanation
According to the Salesforce Help article on Routes and Schedule Settings in Maps2, you can enter your travel plans via the Maps Advanced Route tab to let the optimization engine know when and where you will be traveling. This will help you get more accurate routes that accommodate your travel plan.
NEW QUESTION # 52
An administrator wants to ensure that a record is created for a custom object named "Appointments" while creating a new visit plan for Maps Advanced. What must the administrator do first to ensure the record is created?
- A. Select "Appointments" as the visit object for the visit completion criteria within the dataset
- B. Create a dataset with "Appointments" as the base object
- C. Ensure Allow Activities is enabled for the "Appointment" object
- D. Configure "Appointments" in Routes and Schedule settings within Maps Configuration
Answer: D
Explanation:
Explanation
The administrator must configure "Appointments" in Routes and Schedule settings within Maps Configuration to ensure that a record is created for the custom object while creating a new visit plan for Maps Advanced.
This step allows the administrator to select a calendar object for output, which is the object that stores the visit records after route generation. The administrator can choose any standard or custom object that has a start date/time and end date/time field. This is explained in the Select a Calendar Object for Output document.
NEW QUESTION # 53
A user plots a Marker Layer on a mobile device and notices a handful of missing markers compared to when the user plotted the same Marker Layer on desktop. What two reasons are most likely to cause this discrepancy?
- A. Plot Visible Area is enabled
- B. The filters on the Layer have been changed
- C. The maximum records to plot setting for mobile is considerably less compared to desktop
- D. The underlying Salesforce records have been deleted
Answer: A,C
Explanation:
Explanation
According to the Trailhead module 2, there are two possible reasons for missing markers on mobile devices compared to desktop devices. One is that the maximum records to plot setting for mobile is considerably less compared to desktop, which means that only a subset of records will be plotted on the map. The other is that the plot visible area feature is enabled, which means that only the records that fall within the current map view will be plotted.
NEW QUESTION # 54
What are two considerations a Salesforce admin should keep in mind when setting up the OAuth user in order to establish a secure connection with the Salesforce Maps Routing Engine?
- A. The user has been assigned to the OAuth user' profile
- B. The OAuth User has been assigned to a role which is above the Maps Advanced end users in the Salesforce Role D Hierarchy
- C. The OAuth user was assigned to an active visit plan
- D. The OAuth User has been assigned the 'Maps Admin' Permission Set
Answer: B,D
Explanation:
Explanation
These are two considerations that a Salesforce admin should keep in mind when setting up the OAuth user in order to establish a secure connection with the Salesforce Maps Routing Engine. An OAuth user is required to perform optimizations for routes in Advanced Routing4. The OAuth user should have the following permissions and roles6:
The OAuth user should have the Salesforce Maps Advanced Permission Set License assigned.
The OAuth user should have the Maps Admin and SF Maps Advanced Permission Sets assigned.
The OAuth User has been assigned to a role that is above the Maps Advanced end-users in the Salesforce Role Hierarchy. The OAuth user does not need to be assigned to an active visit plan, as this is not relevant for setting up an OAuth user. The OAuth user does not need to be assigned to the 'OAuth user' profile, as this is not a valid profile in Salesforce.
NEW QUESTION # 55
Alpine Energy uses Maps Live Tracking to automatically track account visits by Sales Reps. What are two ways a Sales Manager can visualize the Accounts visited by their team on a specific day?
- A. Access the Maps Live Stop Associations page
- B. Create a Salesforce report based on Maps Live Events
- C. Create a Salesforce report for Accounts with Maps Live Event Association records.
- D. Plot a Live Layer and generate tracking history
Answer: C,D
Explanation:
Explanation
According to the Salesforce Help article on Visualizing Live Asset Tracking History in Salesforce Maps1, one way to visualize the Accounts visited by a team on a specific day is to plot a Live Layer and generate tracking history. This will display the historical location and travel of the Asset, plus the locations of any Stop, Speeding, and Safety Events captured by the Asset's IoT Device for a desired date range1. Another way to visualize the Accounts visited by a team on a specific day is to create a Salesforce report for Accounts with Maps Live Event Association records2. This will show the Accounts that have been associated with Stop Events based on the configuration of Stop Associations in Salesforce Maps Live2.
NEW QUESTION # 56
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