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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Paul leads an accounting team and is implementing a new expense reporting system.
He wants to update employees on the status of the system's rollout to different offices. He also wants to post links to help articles and online trainings that the team can use as resources. However, he wants to maintain control over the flow of information for these updates and would like to minimize off-topic discussion.
Which of the following would help him achieve his goal?

A) Create a new invite-only workspace called "Expenses."
B) Create a new public workspace called "Expenses" with access granted to all employees.
C) Create a private channel called #expense-system-updates with all employees added.
D) Create a public announce-only channel for the expense system.

2. Camdin is a Workspace Owner whose last day with the company is Friday, April 1st. Cortez, a fellow Workspace Owner, plans to deactivate Camdin's account at the end of that day.
What will happen?

A) Cortez will not be able to deactivate Camdin's account; only the Primary Owner can deactivate a Workspace Owner.
B) The account will change to "Inactive"; after 72 hours, Camdin will lose access to Slack.
C) Cortez will not be able to deactivate the account; he will need to ask a Workspace Admin to deactivate it for him.
D) The account will be deactivated; Camdin will be signed out immediately and will not be able to log back in.

3. You're an Org Owner on your organization's Slack Enterprise Grid instance. An employee recently quit, and there's concern that the employee exported sensitive information prior to leaving. The security team wants to know what this former employee may have accessed.
What should you do? (Select the best answer.)

A) Access your security information and event management (SIEM) tool to view actions logged by the former employee.
B) Export the former employee's access logs from the admin dashboard.
C) Revoke the encryption key with the Enterprise Key Management (EKM) feature so that the data from the former employee's account is protected.
D) Use the member analytics dashboard to confirm the former employee's account activity.

4. As a Workspace Owner on the Slack Business+ plan, you need to set message retention policies for your workspace. You'd like to keep important information in Slack so that employees can search for it, but there are a few channels with messages that you don't need to save for more than one month.
How should you set up your data retention policies?
(Select the best answer.)

A) Keep the default retention settings, but set a message retention policy of one month for channels with less important information.
B) Set the retention policy for private channels to keep everything, and set the retention policy for public channels to one month.
C) Set the retention policy for public channels to keep all messages, and allow members to determine how long they'd like to keep messages in private channels.
D) Set your global message retention policies for one month, and adjust retention settings for important channels to keep everything.

5. The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)

A) Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
B) Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
C) Survey the Sales team to understand what currently makes their job difficult and determine which apps
/integrations and workflows to prioritize.
D) Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.

Solutions: