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NEW QUESTION # 103
Within the principles for a governance system, the value generated from the use of I&T reflects:
- A. the ratio of costs versus achieved service levels.
- B. maximized financial benefits to the investment portfolio.
- C. a balance among benefits, risk and resources.
Answer: C
Explanation:
The governance system should also to generate value from the use of I&T. To create value, the enterprise must balance benefits, risk, and resources.
NEW QUESTION # 104
What is the BEST way to determine whether IT governance is achieving intended outcomes one year after implementation?
- A. Evaluate performance measurements identified in the business case
- B. Review change drivers to determine whether corresponding changes were successful.
- C. Survey the satisfaction level of key business stakeholders.
Answer: A
NEW QUESTION # 105
Which of the following benefits derived from the use of COBIT is PRIMARILY associated with an external stakeholder?
- A. COBIT provides guidance on how to organize and monitor the performance of I&T across the enterprise.
- B. COBIT helps to ensure compliance with applicable rules and regulations.
- C. COBIT helps to manage the dependency on the use of external service providers.
Answer: B
Explanation:
Explanation
One of the benefits derived from the use of COBIT is that it helps to ensure compliance with applicable rules and regulations. This benefit is primarily associated with an external stakeholder, such as a regulator, auditor, customer, or partner, who expects the enterprise to adhere to certain standards and requirements. COBIT provides guidance on how to align the governance and management of enterprise IT with relevant laws, regulations, and contractual obligations12. COBIT also helps to establish and maintain a compliance culture and program within the enterprise3. References: 1: COBIT 2019 Framework: Introduction and Methodology, page 17 2: COBIT 2019 Framework: Governance and Management Objectives, page 19 3: COBIT 2019 Design Guide: Designing an Information and Technology Governance Solution, page 77
NEW QUESTION # 106
Which of the following is a KEY consideration when finalizing a governance system design with competing priorities?
- A. The enterprise should ensure all steps in the proposed workflow are applied when focusing on a very specific issue or initiative.
- B. The enterprise should be prepared to deviate from previously identified priorities with justified reasons.
- C. The enterprise should defer final design decisions to executive management to minimize conflicts among business stakeholders.
- D. The enterprise should refer to the COBIT design workflow for universally applicable guidelines to resolve conflicting priorities.
Answer: B
Explanation:
The enterprise should be prepared to deviate from previously identified priorities with justified reasons. According to the COBIT 2019 Design Guide , when finalizing a governance system design [1], it is important to consider the competing priorities and be prepared to deviate from the previously identified priorities with justified reasons. This is because the governance system design should be tailored to the specific characteristics of the enterprise, and any decisions made should be based on the best interests of the enterprise. It is also important to understand the implications of any changes in the design and to ensure any decisions made do not conflict with the enterprise's overall strategy.
NEW QUESTION # 107
When tailoring a governance system for an enterprise, which of the following is MOST important to consider for an operating environment with a high compliance requirement?
- A. Geopolitical situation
- B. Enterprise strategy
- C. Enterprise goals
- D. Threat landscape
Answer: D
Explanation:
According to the COBIT 2019 Official Manual, it is important to consider the threat landscape when tailoring a governance system for an enterprise. This is especially important for operating environments with a high compliance requirement, as it helps ensure that the required security measures are in place to protect the enterprise from potential threats. Additionally, it is important to consider the enterprise goals and strategy when tailoring a governance system, as these will help inform the decisions made regarding the appropriate security measures. The geopolitical situation is not as relevant when tailoring a governance system, as it does not directly affect the security measures that need to be in place.
NEW QUESTION # 108
To gain the GREATEST benefit from the COBIT framework, a stakeholder should have a certain level of experience and a thorough understanding of:
- A. the regulatory compliance function.
- B. the IT function.
- C. the entire enterprise.
Answer: C
Explanation:
Explanation
To gain the greatest benefit from the COBIT framework, a stakeholder should have a certain level of experience and a thorough understanding of the entire enterprise. A stakeholder is a person or group that has an interest or concern in an enterprise's activities or outcomes. Examples of stakeholders are board members, executives, managers, employees, customers, suppliers, regulators, etc. To gain the greatest benefit from the COBIT framework, a stakeholder should have a certain level of experience in I&T governance or management practices, as well as a thorough understanding of the entire enterprise's vision, mission, values, goals, objectives, strategies, processes, culture, etc. This would help them to apply the COBIT framework effectively and efficiently to their specific context and needs.1 References: COBIT 2019 Framework: Introduction and Methodology, [COBIT 2019 Framework: Stakeholder Needs]
NEW QUESTION # 109
Which of the following is a KEY change enablement task that must be completed during the driver identification phase of an IT initiative?
- A. Establish urgency for the changes needed.
- B. Assign high-level roles and responsibilities.
- C. Define high-level improvement targets.
- D. Identify the business and governance drivers.
Answer: D
Explanation:
According to ISACA COBIT 2019, the key change enablement task that must be completed during the driver identification phase of an IT initiative is to "Identify the business and governance drivers." This task is important because it helps to determine the motivations and reasons for change, which can then be used to inform the development of the initiative and ensure that it is aligned with the needs and goals of the enterprise. This information can also help to prioritize and scope the initiative and to develop a business case for the changes needed.
NEW QUESTION # 110
Which of the following COBIT organizational structure roles fulfills the practice and creates the intended outcome?
- A. Responsible (R)
- B. Consulted (C)
- C. Accountable (A)
Answer: A
Explanation:
Explanation
The responsible role fulfills the practice and creates the intended outcome within an organizational structure chart (RACI chart). A RACI chart is a tool that assigns different levels of responsibility, accountability, consultation, and information to roles and organizational structures for each governance and management objective. The responsible role means performing or overseeing a task or process. There can be more than one responsible role for each task or process, but they must be coordinated by the accountable role. The responsible role fulfills the practice and creates the intended outcome by executing or supervising the process activities.13 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Roles, Responsibilities & RACI Charts
NEW QUESTION # 111
Which of the following figures BEST illustrates the context of an enterprise governance of information and technology (EGIT) system?
- A.

- B.

- C.

- D.

Answer: C
NEW QUESTION # 112
Which of the following BEST enables an enterprise to maximize value from the use of I&T?
- A. Well-documented and monitored business processes
- B. A clearly defined I&T management structure
- C. An actionable strategy and governance system
Answer: C
Explanation:
Explanation
An actionable strategy and governance system enables an enterprise to maximize value from the use of I&T by providing direction, alignment, oversight, and performance measurement. A strategy defines the enterprise's vision, mission, goals, and objectives, and how I&T can support them. A governance system ensures that the strategy is implemented effectively and efficiently, and that the outcomes are monitored and evaluated. COBIT provides a comprehensive governance system for enterprise I&T that covers all aspects of governance, management, and enablers.13 COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Framework: Governance and Management Objectives
NEW QUESTION # 113
When refining the scope of a new IT governance system during the design phase, which of the following is the MOST significant driver to be considered?
- A. National or international locations
- B. The size of the enterprise
- C. Cloud versus on-premises services
Answer: C
Explanation:
Explanation
According to the COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution, one of the most significant drivers to be considered when refining the scope of a new IT governance system during the design phase is cloud versus on-premises services. This driver reflects the different delivery models of I&T services, such as software as a service (SaaS), platform as a service (PaaS), infrastructure as a service (IaaS) or on-premises solutions. The choice of delivery model has implications for governance objectives, roles, responsibilities, policies, processes, controls, risks and performance measures.5, p. 40-41 References: 5: COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution
NEW QUESTION # 114
Which of the following is a key component of a governance system?
- A. Processes
- B. Performance metrics
- C. Legal and regulatory requirements
Answer: A
NEW QUESTION # 115
What IT governance implementation approach should be utilized in order to achieve maximum enterprise benefits?
- A. Separating business and IT-related activities during implementation
- B. Including improvement initiatives in implementation
- C. Treating implementation as a program
Answer: C
Explanation:
Explanation
The IT governance implementation approach that should be utilized in order to achieve maximum enterprise benefits is treating implementation as a program. A program is a coordinated set of projects and activities that are designed to achieve a specific set of objectives within a defined scope, time frame, and budget. Treating implementation as a program helps to ensure that IT governance is planned, executed, monitored, controlled, and evaluated in a systematic and consistent manner, following best practices and standards. The approach is based on the COBIT 2019 Implementation Guide5, page 29. 5: COBIT 2019 Implementation Guide | Digital | English
NEW QUESTION # 116
Which element of a business case BEST enables senior leadership to assess the future success of the IT governance program?
- A. Qualitative perspective
- B. Quantified benefits
- C. Investment justification
Answer: C
Explanation:
Explanation
The investment justification element of a business case best enables senior leadership to assess the future success of the IT governance program. A business case is a document that provides the rationale and evidence for initiating, continuing, or terminating a project or program. A business case typically consists of several elements, such as problem statement, objectives, scope, benefits, costs, risks, assumptions, etc. The investment justification element of a business case describes how the project or program aligns with the enterprise strategy and objectives, how it supports the value creation process, how it compares with alternative options, and how it provides a positive return on investment (ROI). The investment justification element enables senior leadership to assess the future success of the IT governance program by showing how it contributes to the enterprise goals and delivers value to the stakeholders.12 References: COBIT 2019 Framework: Introduction and Methodology, COBIT 2019 Implementation Guide: Implementing an Information and Technology Governance Solution
NEW QUESTION # 117
Which of the following is an element of governance?
- A. Evaluating stakeholder needs to determine enterprise objectives
- B. Monitoring activities designed to achieve enterprise objectives
- C. Building plans to align with the direction set by the governance body
Answer: C
Explanation:
Element 1: Set a clear purpose and stay focused on it.
NEW QUESTION # 118
The enterprise goal of compliance with external laws and regulations is aligned to which balanced scorecard (BSC) dimension?
- A. Growth
- B. Internal
- C. Financial
Answer: C
Explanation:
Balanced Scorecard or BSC (read as B-S-C) dimensions. The BSC dimensions are: Financial
NEW QUESTION # 119
Which of the following frameworks has been used as a basis for developing guidance for the COBIT governance component of people, skills and competencies?
- A. Skills Framework for the Information Age
- B. Sans Security Policy Framework
- C. Cyber Security Framework
Answer: C
NEW QUESTION # 120
Who is responsible for the oversight of structures and mechanisms that drive enterprise governance of information and technology (EGIT)?
- A. The board
- B. Individual business units
- C. External regulators
Answer: A
NEW QUESTION # 121
Which projects should be included when reporting on performance measurements related to an EGIT implementation program plan?
- A. Only projects that require corrective action
- B. All projects deemed appropriate by IT management
- C. Only projects that are achieving desired results
- D. All projects
Answer: B
Explanation:
When reporting on performance measurements related to an EGIT implementation program plan, it is important to include all projects that are deemed appropriate by IT management. This is because each project should be evaluated for its ability to provide the desired outcomes and meet the planned objectives, and only projects that have been deemed appropriate should be included in the report. For more information, please refer to the Isaca COBIT 2019 official Manual or book.
NEW QUESTION # 122
Which of the following COBIT components includes a list of artifacts with links to relevant governance and management practices?
- A. Information flow and items
- B. Organizational structures
- C. Policies and procedures
Answer: B
NEW QUESTION # 123
A consultant tasked with facilitating an enterprise's COBIT implementation has met with the CEO and identified enterprise goals based on mission and vision. Which of the following roles is BEST suited to meet with the consultant to identify alignment goals?
- A. Chief information officer
- B. Chief risk officer
- C. Chief financial officer
Answer: A
Explanation:
Explanation
The chief information officer (CIO) is the best suited role to meet with the consultant to identify alignment goals. The CIO is the senior executive responsible for leading, directing, and managing the information and technology function of the enterprise. The CIO has a strategic role in aligning I&T with business requirements, ensuring I&T performance, managing I&T risks, fostering innovation, etc. The CIO has a deep understanding of both business and I&T domains, as well as their interdependencies. The CIO can collaborate with the consultant to identify alignment goals that reflect how I&T can support the enterprise goals.1 References:
COBIT 2019 Framework: Introduction and Methodology, [COBIT 2019 Framework: Roles, Responsibilities
& RACI Charts]
NEW QUESTION # 124
Which of the following BEST enables an enterprise to show and prove the benefits realized from the implementation of an EGIT program plan?
- A. Tracking expected benefits and targets until program implementation
- B. Delivering a solution from a long-term and complex project
- C. Adopting performance metrics that are easy to achieve
- D. Communicating the results and benefits in business impact terms
Answer: D
Explanation:
Explanation
The best way to enable an enterprise to show and prove the benefits realized from the implementation of an EGIT program plan is to communicate the results and benefits in business impact terms. The EGIT program plan is a document that describes the rationale, objectives, scope, approach, benefits, costs, risks, and timeline of the EGIT implementation program. The EGIT implementation program is a program that involves designing and implementing a governance system for an enterprise using COBIT 2019. Communicating the results and benefits in business impact terms means using appropriate tools, methods, formats, frequencies, etc., to report on the progress and outcomes of the EGIT implementation program to relevant stakeholders such as the board, executives, business managers, IT managers, etc., using language and metrics that demonstrate how the program has contributed to achieving the enterprise's strategy, objectives, performance, value, etc. By communicating the results and benefits in business impact terms, an enterprise can ensure that it has a clear and compelling evidence of the value and benefits delivered by the EGIT implementation program, that it has met stakeholder requirements and expectations, that it has obtained stakeholder feedback and recognition, that it has enhanced stakeholder trust and confidence, etc12 References: 1: COBIT 2019 Implementation Guide: page 51-52 2: COBIT 2019 Framework: Governance and Management Objectives:
page 19-20
NEW QUESTION # 125
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The ISACA COBIT-2019 exam covers a range of topics related to the COBIT 2019 framework, including the principles and concepts of IT governance, the governance and management of enterprise IT processes, and the implementation of the COBIT 2019 framework in an organization. COBIT-2019 exam is designed to test the candidate's ability to apply the principles and concepts of the COBIT 2019 framework to real-world scenarios.
The COBIT-2019 certification exam is an essential certification for anyone who wants to advance their career in IT governance and management. COBIT-2019 exam validates the knowledge and skills required to effectively manage and govern IT assets within an organization. Obtaining the certification provides numerous benefits, including career advancement, higher salaries, and a competitive advantage in the job market.
ISACA COBIT-2019 (COBIT 2019 Foundation) Certification Exam is a valuable credential for IT professionals who want to demonstrate their expertise in the governance and management of enterprise IT. It is recognized globally as a standard for IT governance and management, and it can help individuals advance their careers in IT governance and management.
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